| Description | This article describes how to locate and retrieve the FortiToken activation key by navigating through the FortiGate system event logs. |
| Scope | FortiGate, FortiOS, FortiToken. |
| Solution |
If the FortiToken code was sent by email but did not arrive, follow these steps on the FortiGate screen:
Select 'Log & Report':
Select 'System Events':
Go to 'Logs' and look for 'Token activation code sent':
 Alternatively, it is possible to retrieve the activation code via CLI:  |
