Created on
05-23-2025
12:04 AM
Edited on
09-19-2025
01:43 AM
By
Jean-Philippe_P
| Description |
This article discusses Port Link showing up without an SFP Inserted. |
| Scope | FortiGate. |
| Solution |
Sometimes, on some firmware versions of FortiGate, users might see that an interface shows Link Up status even when no SFP module is inserted.
Example: Port status shows as up, regardless of whether an SFP is present.
Run this command:
diagnose hardware deviceinfo nic <interface>.
Transceiver information:
==== Current Link Settings ===== auto-nego :Disable s_status :Up s_speed :10000 s_duplex :Full
This can bring confusion during troubleshooting or network changes, as the interface falsely appears operational.
This behavior can appear due to how signal detection thresholds are managed in the firmware. When the signal threshold is set too low, the port may incorrectly detect a link as up.
Note: Commands from this article are available from v7.4.4 and above. After v7.6.4 or v8.0.0, this behavior will be fully fixed.
Solution: To overcome this behavior, manually adjust the physical signal detection threshold.
config system interface edit "portX" config phy-setting
Config should look something like this:
config system interface edit "portX" set vdom "root" set type physical set mediatype sr config phy-setting set signal-ok-threshold-value 12 end set snmp-index 33 set forward-error-correction set speed 25000full next end
This setting guarantees the port only reports a link up when the signal strength is genuinely sufficient, when a proper SFP is inserted and operational. |
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