| Description | This article discusses some known password length limitations when setting up FortiExtender units managed by a FortiGate. |
| Scope | FortiGate 7.2, 7.4, and 7.6+; FortiExtender. |
| Solution |
When setting up a Managed FortiExtender on the FortiGate, administrators will typically create new FortiExtender profiles that are assigned to the FortiExtender. This profile typically requires setting a login-password that should be applied to the FortiExtender for administrative access:
config extender-controller extender-profile edit <profile_name> set login-password-change yes set login-password <password> next end
In older FortiOS versions (early 7.2, 7.4, and prior), the password set within this profile was limited to a minimum of 4 characters and a maximum of 8 characters. This was based on limitations of older FortiExtender versions, though by this period of time FortiExtenderOS could support much longer password lengths. Notably, it was possible to set a password of up to 27 characters by modifying the individual FortiExtender entries on the FortiGate under extender-controller extender (as opposed to setting it within the profile):
config extender-controller extender edit <name> set override-login-password-change enable set login-password-change yes set login-password <password> next end
Later on, FortiOS 7.2.5, 7.4.1, and later updated the CLI for extender-controller extender-profile to support password lengths up to 27 characters long (as of Change #878455), but the accompanying GUI support for longer passwords was not added until FortiOS 7.6.1 and later (as of Change #1068326).
To summarize:
Note: Administrators on FortiOS 7.2 and 7.4 will find that during GUI setup, the FortiGate will limit passwords to a maximum of 8 characters but the FortiExtender may require a minimum of 12 characters long to meet password complexity requirements (as per change #1152517 for FortiExtender).
To workaround this, create the FortiExtender profile in the GUI first using a temporary password of 4-8 characters, then modify the extender-profile in the CLI to set a longer-length password.
Related documents: FortiExtender and FortiGate integration FortiExtender as FortiGate WAN extension Set up FortiExtender as the WAN-extension of FortiGate using VLAN mode |
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