FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
wling_FTNT
Staff
Staff
Article Id 378416
Description

This article describes that the FortiGateRugged-60F DC presence LED may not correctly reflect/detect that one of the DC feeds is down in certain -48VDC environments where users have 2x -48VDC feeds and both feeds are non-isolated positive ground power source.

 

Scope

 

FortiGateRugged-60F (Gen 3): P25210-31 and after, FortiGateRugged-60F (Gen 5): P25210-50 and after.

 

If the user uses a positive ground source (-48V) and the redundant power sources are not isolated. This would result in an issue that would affect the DC presence detection LED behavior. 

 

Solution

 

The below drawings illustrate the DC LED issue:

  1. The below illustrates the correct behavior where the positive ground sources are isolated:

 

isolatedRTN.png

 

  1. The below illustrates the incorrect behavior where the positive ground sources are not isolated.

 

Non-Isolated-RTN.png

 

This issue only occurs in the case of positive ground sources that are not isolated.

It is recommended to use isolated power sources for power redundancy systems. The issue does NOT affect customers using negative ground power sources and also does not have any impact on other areas of hardware functionality and no impact on safety and regulatory standards for the FortiGateRugged-60F Gen3/Gen5.