Technical Tip: 'Not seeing FortiAP logs on the FortiGate'

[Schaires]

Description	This article describes how to troubleshoot the error when FortiGate is not showing logs from the FortiAP
Scope	FortiGate.
Solution	FortiAPs generate various logs useful for troubleshooting and monitoring the wireless network. Key Log Types: Wireless Logs: These logs contain information about client connections, disconnections, authentication attempts, and other wireless events.  System Logs: System logs provide insights into the FortiAP's internal operations, including reboots, firmware updates, and error messages.  Antivirus Logs: If the FortiAP is configured with antivirus features, these logs will record detected threats and actions taken.  Application Control Logs: These logs detail the applications being used by clients on the network, helping to identify and control unauthorized applications.  Botnet Logs: These logs track potential botnet activity on the network. IPS Logs: Logs related to Intrusion Prevention System (IPS) events. Web Access Logs: Logs detailing website visits and content filtering. Other Logs: FortiAP logs can also include details about various events such as reboots, the number of neighboring APs, and RSSI levels.  Note: The FortiAP must have a UTP license to access all logs except Wireless Logs. In the FortiGate GUI, the FortiAP logs are found under Wifi Controller -> Managed FortiAPs, 'right-click' on the FortiAP affected and select Diagnostics and Tools section.   If the Wi-Fi events are not working, the following is the troubleshooting. Review Wi-Fi Events: Go to Log & Report -> System Events -> Wi-Fi Events or Logview -> Events -> Logs -> All Events logs. Look for disconnects, re-associations, or rogue access points. Review any event messages for more information about the issue.