FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ppatel
Staff
Staff
Article Id 193305

Description


This article describes the steps to perform firmware upgrade manually by referring to a correct upgrade path (GUI).

 

Scope

 

FortiGate.

Solution


Option 1. Verify the upgrade path by following these steps:

 

  1. Login to the support portal (support.fortinet.com).
  2. Go to Support -> Firmware Download. 

 

download.PNG

 

  1. Select Product: FortiGate -> Upgrade Path.

 

path.PNG

 

  1. Select the product model (Current Product).
  2.  Select the current device firmware version and upgrade to firmware version details.

 

Option 2. Upgrade Path Tool Table: https://docs.fortinet.com/upgrade-tool.
 
Aashiq_Z_0-1662992498125.png

 

Note:

To check the upgrade path for firmware 5.2.9, check the related article link shared at the end of this article.


To download the image files navigate to support portal, go to:
support.fortinet.com -> Support -> Firmware Download.
Select Product : FortiGate and 'Download
Navigate to the required firmware version and locate the image file as below example.
 
Example: FortiGate 100D.
File name starts with -> FGT100D.
Select 'HTTPS' to start the download.
 
To upgrade the firmware in the GUI 5.4.x:
 
  1. Log into the FortiGate GUI as the admin administrative user.
  2.  Go to Dashboard -> System Information.
  3.  Select 'Update' in front of ‘Firmware Version’, then select Browse and locate the previously downloaded firmware image file.

Select Backup config and upgrade.

Aashiq_Z_2-1662992633092.png

 

 Upgrade the firmware from  GUI 5.6.x, 6.x +, 7.0.x:

 

  1.  Log into the FortiGate GUI as the admin administrative user.
  2. Go to System -> Firmware.
  3.  Under Upload Firmware, select Browse and locate the previously downloaded firmware image file.
  4. Select 'Backup config and upgrade'.

The FortiGate backs up the current configuration to the management computer, uploads the firmware image file, upgrades to the new firmware version, and restarts.
This process takes a few minutes.

 
Note:
For the units in HA, push the firmware image file in the master device only and first the slave device will get upgraded and later it will take the master position and another device will be upgraded.
After every image version upgrade kindly make sure both devices are in sync before proceeding for further upgrades. It will take around 30 minutes to upgrade the HA devices and get in sync.


Note:
Starting from FortiOS v7.0.6, To upgrade firmware from GUI 
Go to System -> Fabric Management, Select the FortiGate, and select Upgrade. The FortiGate Upgrade pane opens and provides an option for selecting the firmware. 

 

akileshc_1-1665924453924.png

 

akileshc_2-1665924616884.png

 

  • For v7.4.x, firmware upgrade under in System -> Firmware & Registration.
  • Check the below screenshots showing the upgrade procedure in v7.4.x.
  • Go to System > Firmware & Registration.

 

upgrade1.png

 

  • Select the Device and select Upgrade.
  • Select the file upload option and add the appropriate firmware image downloaded from the support portal.

 

upgrade3.png

 

Related articles:

Troubleshooting Tip: FortiGate Supported Legacy Upgrade Paths.

Technical Tip: How to manually perform firmware upgrade from GUI.