| Description | This article outlines the troubleshooting steps to follow when the FortiLink interface experiences intermittent connectivity outages. |
| Scope | FortiGate 7.6 and above. |
| Solution |
In certain scenarios on FortiOS 7.6.x, a FortiSwitch managed over FortiLink may transition to an offline state. To re-establish communication, it is required to perform an administrative reset of the FortiLink interface (interface down/up), which forces a renegotiation and restores the link. This affects only FortiLink type of aggregation interface.
execute switch-controller get-conn-status
FortiLink interface : fortilink Flags: C=config sync, U=upgrading, S=staged, D=delayed reboot pending, E=config sync error, 2=L2, 3=L3, V=VXLAN, T=tunnel, X=External
diagnose debug disable
Debug messages will be on for 30 minutes. FGT# daemon: wait for event up to 0s:120000us daemon: rescehdule timer_list_item 0x55b31109e0 daemon: wait for event up to 0s:380000us daemon: rescehdule timer_list_item 0x55b3110a50 daemon: wait for event up to 0s:420000us daemon: wait for event up to 0s:400000us 156s:107ms:978us flp_recv_pkt[241]:rx disabled port (x1) daemon: wait for event up to 0s:20000us daemon: wait for event up to 0s:20000us daemon: wait for event up to 0s:20000us daemon: rescehdule timer_list_item 0x55b3110970 daemon: wait for event up to 0s:80000us daemon: wait for event up to 0s:310000us
The logs show the FortiLink daemon rescheduling timer list items and waiting for events. This indicates the daemon is actively managing tasks and events related to FortiLink operations, in order to re-establish the communication with the switch the Fortilink needs to be disabled and enabled, or change the fortilink-neighbor-detect setting from fortilink to LLDP to improve stability.
config system interface edit <fortilink-interface-name> set fortilink-neighbor-detect lldp
This is a known issue and this is already fixed in FortiOS version 7.4.9, 7.6.4 and at the Future release 8.0.0. |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2025 Fortinet, Inc. All Rights Reserved.