Created on 06-12-2023 02:51 AM
| Description | This article describes the ways in which FortiGate administrators can reduce disconnections on L2TP VPN environments. |
| Scope | FortiOS 6.2.4+, 6.4.0+, 7.0 & 7.2. |
| Solution |
To configure L2TP over a FortiGate firewall, it is recommended to consult the following article:
In some situations, the network environments between the final L2TP users and FortiGate are negatively affected by out-of-order packets.
Out-of-order packets can cause malfunctions in the L2TP negotiation processes, which can be viewed in debug logs through the CLI:
diagnose debug application l2tp -1 diagnose debug console timestamp enable diagnose debug enable
ipcp: down ppp:0x7fc426052000 caller:0x17762110 tun:-1 <---
Use the following CLI command to improve the stability of L2TP in certain scenarios:
config vpn l2tp set compress enable | disable* <-- Enables/Disables data compression. The default is 'disable'. end |
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