FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
gmanea
Staff
Staff
Article Id 197764

Description

 
This article describes how to view the 3G/4G supported modem list.
 
Scope
 
Any supported version of FortiGate.


Solution

 

Enable the modem:

 

config sys modem

    set status enable

end

 

Next, view the modem tab on from GUI under System -> Network -> Modem in FortiGate as shown below:

 

Stephen_G_0-1677591087084.png

 

Note:
In older FortiOS versions, it is present under System -> Network -> Modem.
 
Once 'Configure modem' is selected, a list of supported modems is displayed. 
Make sure to download the latest list from FortiGuard.
 
This list is maintained by FortiGuard updates. 
It is possible to search for the modem in this list:
 
Stephen_G_1-1677591484016.png
 
The current list of supported devices as per 28 Feb 2023 is on the given link:
modem supported devices.xlsx
Password: RX8MowEi
https://fortinet.egnyte.com/dl/Yo9P0H4Jit

Alternatively, run the following command in the FortiGate CLI to retrieve a list of supported modems:
 
fnsysctl cat /etc/modem_list.conf
 

If the modem is not supported, it is still possible to configure the modem manually, as described in this guide:
https://docs.fortinet.com/document/fortigate/6.0.0/handbook/241739/configuring-an-unsupported-modem

 

This process is compared to manually creating unit drivers (instead of automatically installing them) when adding a new unit to the PC system.