Description
This article describes how to view the 3G/4G supported modem list.
Scope
Any supported version of FortiGate.
Solution
Enable the modem:
config sys modem
set status enable
end
Next, view the modem tab on from GUI under System -> Network -> Modem in FortiGate as shown below:
Note:
In older FortiOS versions, it is present under System -> Network -> Modem.
Once 'Configure modem' is selected, a list of supported modems is displayed.
Make sure to download the latest list from FortiGuard.
This list is maintained by FortiGuard updates.
It is possible to search for the modem in this list:
The current list of supported devices as per 28 Feb 2023 is on the given link:
modem supported devices.xlsx
Password: RX8MowEi
https://fortinet.egnyte.com/dl/Yo9P0H4Jit
modem supported devices.xlsx
Password: RX8MowEi
https://fortinet.egnyte.com/dl/Yo9P0H4Jit
Alternatively, run the following command in the FortiGate CLI to retrieve a list of supported modems:
fnsysctl cat /etc/modem_list.conf
If the modem is not supported, it is still possible to configure the modem manually, as described in this guide:
https://docs.fortinet.com/document/fortigate/6.0.0/handbook/241739/configuring-an-unsupported-modem
This process is compared to manually creating unit drivers (instead of automatically installing them) when adding a new unit to the PC system.
