FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
JosephCordoba
Article Id 342005
Description
This article describes how to use the FortiConverter tool to expedite the migration of the configuration using a free license (only to convert from a FortiGate config file to another FortiGate).
Scope FortiConverter Tool.
Solution

FortiGate to FortiGate Conversion:

  1. Log in to Support and go to Services -> FortiConverter or log in to FortiConverter Service directly.

 

2025-06-17 11_40_48-Asset Management — Mozilla Firefox.png

 

  1. Select 'Get Free License'.

 

2025-05-08 12 12 03.jpg

 

Third-Party Vendor to FortiGate Conversion:

  1. Log in to Support and go to Services -> FortiConverter or log in to FortiConverter Service directly.
  2. Select 'Create New Ticket'

 

image.png

 

  1. Provide the required contact information and the Target FortiGate Serial Number:

 

Capture1.PNG

 

  1. Select the brand and upload the config file from the previous device. Select the desired FortiOS version for the FortiGate:

 

Capture2.PNG

 

  1. Proceed carefully with the interface mapping: 

 

Capture3.PNG

 

Same-type interface mapping does not meet the needs:

It is possible to leave the customized requirements in the comment field in step 6. For any customized requirements, such as the need to map a physical interface to a VLAN interface, go on with other steps and leave the requirements in the comment field in step 6. When starting to process the ticket, the TAC team reviews the requirements.

 

  1. Select a dedicated management interface (optional):

 

Capture4.PNG

 

  1. Add any additional comments that can help the conversion engineer (such as interface mappings).

 

Capture5.PNG

 

  1. Review all the information added and select 'Create ticket'.

 

Capture6.PNG

 

Notes:

  • The free license is only to convert from one FortiGate configuration file to another FortiGate.
  • If the use of the tool is meant to convert from a third-party firewall to a FortiGate, a license is necessary to use it. 
  • FortiTokens are not covered in config conversion, which means the token needs to be reassigned or reactivated to the new FortiGate.
  • Starting from FortiOS v7.4.0, FortiGate configurations can be migrated from an older device to a new one directly through the FortiGate GUI, bypassing the FortiConverter portal: FortiConverter in the GUI. Successful migration requires the following:
    • Account Alignment: Both the source and target devices must be registered under the same FortiCare account.

    • Connectivity: Both units must have internet access to communicate with the FortiConverter server.

    • Licensing: The target FortiGate must possess a valid FortiConverter Service license.

 

Related documents:

Technical Tip: FortiGate configuration migration using FortiConverter 

Technical Tip: How to load/convert a FortiGate configuration file from one unit to another (file con... 

Get Free License for FortiGate Conversion

FortiConverter Service Portal Access