How to request a category change for a we...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 291090

Description

This article provides steps to request the reclassification of websites or domains mistakenly categorized under the web filter, ensuring accurate working of the Web filter feature in FortiGate.

Scope

FortiGate, FortiOS, Web Filter, FortiGuard.

Solution

Submit the URL to check its rating by accessing the FortiGuard webfilter
After seeing a category displayed for the submitted URL, select 'Request a Review':

A web form will be presented. Complete and submit this form for the category change request to be reviewed. See:https://www.fortiguard.com/faq/wfratingsubmit

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Wait for a reply from the FortiGuard team regarding the request. If it is taking too long, follow up via email or contact Fortinet support. While waiting for the request to reflect, here is a workaround: Technical Tip: How to configure Web Rating Overrides for specific web site

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Technical Tip: How to request a category change for a website or domain incorrectly listed under the Web filter

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