FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
tonylin1
Staff
Staff
Article Id 333181
Description This article describes how to open a CSV file downloaded by firewall policy export.
Scope

FortiGate.

Solution

Garbled text in a CSV file often occurs when the file’s encoding does not match the encoding used by the program reading the file.

 

This issue is common when dealing with non-English characters:

 

截圖 2024-08-14 晚上10.21.52.png

As FortiGate GUI saves the CSV by UTF-8 encoding, follow the below link to open the UTF-8 CSV file in Excel:

https://support.microsoft.com/en-us/office/opening-csv-utf-8-files-correctly-in-excel-8a935af5-3416-...

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