FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
mcisneros
Staff
Staff
Article Id 400011
Description This article explains the process to execute when a port goes down, is re-enabled or bounced, and comes back on half duplex.
Scope FortiGate.
Solution

Whenever a port runs at whichever speed and full duplex,  FortiGate can be reloaded under any circumstance or simply bounced. But the port comes back on in half-duplex, as can be seen in the image below.

 
imagen1.PNG

If this happens, a simple bounce or configure port in full-duplex won't be enough; hence, to fix this, follow up steps below:

 

  1. Turn the port down:
 

config system interface
    edit <port name>

        set status down

end

 

  1. Connect a PC or a Layer 2 switch to have a port able to be detected and avoid generating any DHCP.
  2. Choose speed and duplexing according to technical need.

 

---------Speed--------------
100full ---> 100M Full
100half ---> 100M half
10full ---> 10M Full
10half ---> 10M half

 

  1. Enable the port with speed and duplex:

 

config system interface
    edit <port name>

        set speed 1000full

        set status up

end

 

After executing the above steps, the port will come up with full duplex as in the image below:

 

imagen (1)1.PNG

 

Note:

Following implementation of all changes, the port shows physical connectivity but remains administratively down, indicating a hardware fault. Initiation of the RMA process is required.

 

Related article:
Technical Tip: Changing the speed of a FortiGate interface

Comments
MaryBolano
Staff & Editor
Staff & Editor

Great job @mcisneros !! Keep it up!!!

lpedraza
Staff
Staff

Way to go Mario @mcisneros and Mary @MaryBolano ! We do appreciate your contribution!

GILMENDO
Staff & Editor
Staff & Editor

Great job @mcisneros 

dherard
Staff
Staff

Great info @mcisneros, so helpful

dferiadelgado

Good job! @mcisneros