| Description |
This article describes that sometimes, normal files may be falsely detected by AV signatures and should be excluded from Antivirus scans. |
| Scope |
FortiGate v7.2.4+ GA releases. |
| Solution |
This feature is implemented on the 7.2.4 version and It is supported through the 'antivirus exempt-list' command in CLI. Antivirus exempt list is for files based on the individual hash.
CLI Setting:
config antivirus exempt-list edit <name> set hash-type {md5 | sha1 | sha256} set hash <string> set status {enable | disable} next end
Use PowerShell and CMD to get the file hash:
For example:
If the FortiGate is not able to be updated to a version above v7.2.4, it is instead possible to exempt the domain whom is supplying that file from inspection entirely.
Configure a Web Filter with a Static URL Filter including that domain, and set the action to 'exempt'. See this KB article for more details: Technical Tip: Explanation of the Allow, Block, Exempt, and Monitor static URL filter actions |
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