| Description | This article describes downloading the database from the support portal. |
| Scope | FortiGate. |
| Solution |
Login to the FortiGate support portal. Select Support, and navigate to service updates.
Go to the device.
Select the files to download and upgrade them on FortiGate.
Note: For a Microsoft Azure On-Demand user that does not have a physical FortiGate license, there will be no Service Updates available in the portal. Open a TAC ticket at https://support.fortinet.com/ to request the relevant database.
Related article: Technical Tip: Manual Update of Internet Service Database (ISDB) Package |
