Technical Tip: How to disable email address displaying under 'Source' in traffic log

ychia · ‎06-13-2022

Description

Email address is visible on traffic log 'Source' and some users would like to show IP address only.

This article describes how to disable email address displaying under 'Source' in traffic log

Scope

FortiGate 6.0 and above.

Solution

To view IP addresses only on the 'Source' column, double check and make sure 'Device Detection' is disabled on the interface to which users are connected (LAN)

# config system interface
edit <Interface_Name>
set device-identification disable
end

Clear the user session.

# diag sys session filter src <User IP_address>
# diag sys session list
# diag sys session clear

Also check if the user device is in the cache.

# diag user device list

To clear the user device cache.

# diag user device clear