Technical Tip: How to deregister FortiGate using FortiCloud

[SAJUDIYA]

Description	This article describes an alternate method to decommission a FortiGate device from FortiCloud support Portal.
Scope	FortiGate, FortiGate Cloud.
Solution	Note: The process detailed below removes existing firewall licenses and removes the serial number from managed assets. It should only be used when decommissioning a device before disposal. To deregister from FortiCloud Portal: Visit https://support.fortinet.com portal and select Products -> Product List: Select Product Serial Number and decommission this unit: Go to More Views -> Decommissioned Products -> Deregister: Note: When decommissioning a virtual machine or a device registered under three years, the following error will be displayed: If a physical unit has been registered for fewer than three years, reach out to Customer Support to decommission the device. See this document: Deregistering a FortiGate. FortiGate VM cannot be deregistered, only FortiGate hardware devices. To deregister from the GUI or CLI, follow the steps in these documents: Deregistering from the GUI - FortiGate new features Deregistering a FortiGate - FortiGate administration guide If it is necessary to disconnect a device from a FortiGate Cloud logging and central-management without removing licenses or decommissioning the device, go to System -> FortiGuard -> FortiGate Cloud and select Logout in FortiGate GUI.