FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
syadav
Staff
Staff
Article Id 330850
Description

This article describes how to check the license of FortiTokens and their FortiToken count per license.

Scope FortiGate, FortiToken Mobile.
Solution

 There are two types of FortiToken Mobile licenses:

  • A trial license that provides two free trials of FortiTokens, the License starts with 'FTMTRIAL'.
  • A regular or paid license that provides FortiTokens as per the license purchased.

To provision/register FortiToken Mobile on the FortiGate, follow this documentation:

Registering FortiToken Mobile

 

To check the license of the Mobile FortiTokens:

  • Navigate to ‘User & Authentication’ -> FortiTokens in the FortiGate web GUI.
  • Hover over the First column select the gear icon then Configure Table.

syadav_0-1722968243814.png

 

  • Ensure to check the License, now this will show the License column.

syadav_1-1722968243821.png

 

syadav_2-1722968243825.png

 

  • Apply filter on the License column to filter FortiTokens per License (which shows the count of the FortiTokens for each license).

syadav_3-1722968243830.png

 

  • This will provide all FortiTokens provisioned for a specific license.

 

Furthermore, to check the count of the Mobile FortiTokens for each license in the CLI, run the below command:

 

show full-configuration user fortitoken | grep <license> -c

 

If provisioned FortiTokens are accidentally deleted, follow this guide to restore those FortiTokens:

Technical Tip: Restoring an accidentally deleted trial or licensed FortiToken Mobile (FTM)

 

For basic FortiToken troubleshooting, follow this guide:

Technical Note: FortiToken basic troubleshooting