Technical Tip: How to check FortiCare Support is registered in FortiOS GUI

[nevan]

Description	This article describes how to check the FortiCare Support is registered inside FortiOS GUI with an example.
Scope	FortiOS, FortiGate, FortiProxy.
Solution	After purchasing a new unit or license it is required to validate whether the FortiCare Support is registered or not. Once the license is purchased or renewed and imported into the unit with the FortiCare Support agreement it will show registered in Dashboard -> Status.   This can be also found in System -> FortiGuard -> License Information tab. If the FortiCare Support is not registered it is required to contact the Fortinet Support even after importing the license properly if the FortiCare Support is not registered the unit does not qualify to get technical support service from Fortinet. Related Articles: Technical Tip: Unable to activate FortiCare/Unable to contact FortiGuard for update due to MTU Technical Tip: Procedure to apply FortiGate firewall license to offline units Technical Tip: How to update the license for FortiGate in Transparent mode without internet (offline...