FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
lboaventura1990
Article Id 283532
Description This article describes how to activate FortiCare on FortiGate Azure VM PAYG.
Scope FortiGate Azure PAYG.
Solution
After creating a FortiGate Azure PAYG, when executing the first login on FortiGate GUI, an alert about FortiCare License Registration will be received.
 
FortiCare_not_registered.png
 
If trying to register using the FortiGate GUI, an error message will be received.
 
unexpected.png
 
In this case, using the license Azure PAYG will be necessary to register the serial number on the web page: https://support.fortinet.com
 
Using the credentials, access the web page https://support.fortinet.com, under Products -> My Assets, and select 'Register More'.
 
register_more.png
 
In the next step, provide the FortiGate serial number. This information are available on the FortiGate GUI in the System Information widget.
 
copy_license.png
 
support_sn.png
 
In the next step, it will be necessary to provide the VM ID. It is possible to get this information from the CLI command 'diagnose test application azd 6'. Execute the command and search for vmId. Copy this information, paste it into the VM ID value and select 'Next'.
 
vmid.png
 
support_id.png
 
After selecting 'Next', the procedure will be completed.
 
register_sucess.png
Note:
The registration information may not reflect on the product immediately. A delay (up to 4 hours) can occur.
 
After the registration, check the status on the license widget:
 
registrou_ok.png