Description | This article describes how to activate FortiCare on FortiGate Azure VM PAYG. |
Scope | FortiGate Azure PAYG. |
Solution |
After creating a FortiGate Azure PAYG, when executing the first login on FortiGate GUI, an alert about FortiCare License Registration will be received.
If trying to register using the FortiGate GUI, an error message will be received.
In this case, using the license Azure PAYG will be necessary to register the serial number on the web page: https://support.fortinet.com
Using the credentials, access the web page https://support.fortinet.com, under Products -> My Assets, and select 'Register More'.
In the next step, provide the FortiGate serial number. This information are available on the FortiGate GUI in the System Information widget.
In the next step, it will be necessary to provide the VM ID. It is possible to get this information from the CLI command 'diagnose test application azd 6'. Execute the command and search for vmId. Copy this information, paste it into the VM ID value and select 'Next'.
After selecting 'Next', the procedure will be completed.
Note:
The registration information may not reflect on the product immediately. A delay (up to 4 hours) can occur.
After the registration, check the status on the license widget:
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