Solution |
Select 'Activate the FortiGate Cloud pane' on the Dashboard Status of the FortiGate.
Fill the username and password with the FortiGate Cloud username and password.
The FortiGate Cloud on FortiGate is now activated.
By accessing the FortiGate Cloud, the FortiGate is part of the device-managed list.
Note:
On a no-subscription plan, there is only read-only access, which means it is possible to view the FortiGate settings but cannot make any changes to the Firewall.
This may result in the CLI being disabled, compared to the full version, which requires a separate entitlement that allows to make changes to the Firewall from FortiCloud. Reach out to the Customer Service Team or Sales to avail of this full subscription service.
Debugging:
diag debug reset
diag debug disable
diag debug app console timestamp
diag debug app forticldd -1
diag debug enable
Sample debug output of Forticldd:
2023-05-19 14:53:01 [870] tcps_connect: 173.243.132.27:443 -- ret 1, state 0x12(SSL-Connecting) -> 0x12(SSL-Connecting) 2023-05-19 14:53:01 [385] __bio_mem_dump: OCSP status good
2023-05-19 14:53:01 [360] __ssl_crl_verify_cb: Cert error 20, unable to get local issuer certificate. Depth 0 2023-05-19 14:53:01 [870] tcps_connect: 154.52.4.171:443 -- ret 1, state 0x12(SSL-Connecting) -> 0x12(SSL-Connecting) 2023-05-19 14:53:01 [385] __bio_mem_dump: OCSP status good
2023-05-19 14:53:01 [360] __ssl_crl_verify_cb: Cert error 20, unable to get local issuer certificate. Depth 0 2023-05-19 14:53:01 [870] tcps_connect: 154.52.4.172:443 -- ret 1, state 0x12(SSL-Connecting) -> 0x12(SSL-Connecting) 2023-05-19 14:53:01 [755] __tcps_ssl_connect: SSL connected. 2023-05-19 14:53:01 [870] tcps_connect: 173.243.132.27:443 -- ret 0, state 0x12(SSL-Connecting) -> 0x5(Established) 2023-05-19 14:53:01 [491] fds_https_connect: https_connect(173.243.132.27:443) is established. 2023-05-19 14:53:01 [300] fds_svr_default_on_established: message-controller has connected to ip=173.243.132.27:443 2023-05-19 14:53:01 [307] fds_svr_default_on_established: server-message-controller handles cmd-101 2023-05-19 14:53:01 [128] fds_pack_objects: number of objects: 1 2023-05-19 14:53:01 [98] fds_print_msg: FCPC: len=182 2023-05-19 14:53:01 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:01 [105] fds_print_msg: Command=UpdateMsg 2023-05-19 14:53:01 [105] fds_print_msg: Firmware=FGVMK6-FW-7.02-1396 2023-05-19 14:53:01 [105] fds_print_msg: SerialNumber=FGVM04TM22008837 2023-05-19 14:53:01 [105] fds_print_msg: TimeZone=8 2023-05-19 14:53:01 [105] fds_print_msg: TimeZoneInMin=480 2023-05-19 14:53:01 [105] fds_print_msg: DataItem=CurrentServer:208.91.113.184:443 2023-05-19 14:53:01 [105] fds_print_msg: Status:unknown 2023-05-19 14:53:01 [98] fds_print_msg: http req: len=261 2023-05-19 14:53:01 [105] fds_print_msg: POST https://173.243.132.27:443/FCPService/Controller HTTP/1.1 2023-05-19 14:53:01 [105] fds_print_msg: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 2023-05-19 14:53:01 [105] fds_print_msg: Host: 173.243.132.27:443 2023-05-19 14:53:01 [105] fds_print_msg: Cache-Control: no-cache 2023-05-19 14:53:01 [105] fds_print_msg: Connection: close 2023-05-19 14:53:01 [105] fds_print_msg: Content-Type: application/octet-stream 2023-05-19 14:53:01 [105] fds_print_msg: Content-Length: 374 2023-05-19 14:53:01 [495] fds_https_connect: http request to 173.243.132.27:443: header=261, ext=374. 2023-05-19 14:53:01 [235] fds_https_send: sent 261 bytes: pos=0, len=261 2023-05-19 14:53:01 [242] fds_https_send: 173.243.132.27:443: sent 261 byte header, now send 374-byte body 2023-05-19 14:53:01 [235] fds_https_send: sent 374 bytes: pos=0, len=374 2023-05-19 14:53:01 [250] fds_https_send: sent the entire request to server: 173.243.132.27:443 2023-05-19 14:53:01 [755] __tcps_ssl_connect: SSL connected. 2023-05-19 14:53:01 [870] tcps_connect: 154.52.4.171:443 -- ret 0, state 0x12(SSL-Connecting) -> 0x5(Established) 2023-05-19 14:53:01 [491] fds_https_connect: https_connect(154.52.4.171:443) is established. 2023-05-19 14:53:01 [300] fds_svr_default_on_established: log-controller has connected to ip=154.52.4.171:443 2023-05-19 14:53:01 [307] fds_svr_default_on_established: server-log-controller handles cmd-111 2023-05-19 14:53:01 [128] fds_pack_objects: number of objects: 1 2023-05-19 14:53:01 [98] fds_print_msg: FCPC: len=173 2023-05-19 14:53:01 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:01 [105] fds_print_msg: Command=Update 2023-05-19 14:53:01 [105] fds_print_msg: Firmware=FGVMK6-FW-7.02-1396 2023-05-19 14:53:01 [105] fds_print_msg: SerialNumber=FGVM04TM22008837 2023-05-19 14:53:01 [105] fds_print_msg: TimeZone=8 2023-05-19 14:53:01 [105] fds_print_msg: TimeZoneInMin=480 2023-05-19 14:53:01 [105] fds_print_msg: DataItem=AccountID:acvaldez@fortinet.com 2023-05-19 14:53:01 [105] fds_print_msg: Vdom:root 2023-05-19 14:53:01 [98] fds_print_msg: http req: len=257 2023-05-19 14:53:01 [105] fds_print_msg: POST https://154.52.4.171:443/FCPService/Controller HTTP/1.1 2023-05-19 14:53:01 [105] fds_print_msg: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 2023-05-19 14:53:01 [105] fds_print_msg: Host: 154.52.4.171:443 2023-05-19 14:53:01 [105] fds_print_msg: Cache-Control: no-cache 2023-05-19 14:53:01 [105] fds_print_msg: Connection: close 2023-05-19 14:53:01 [105] fds_print_msg: Content-Type: application/octet-stream 2023-05-19 14:53:01 [105] fds_print_msg: Content-Length: 365 2023-05-19 14:53:01 [495] fds_https_connect: http request to 154.52.4.171:443: header=257, ext=365. 2023-05-19 14:53:01 [235] fds_https_send: sent 257 bytes: pos=0, len=257 2023-05-19 14:53:01 [242] fds_https_send: 154.52.4.171:443: sent 257 byte header, now send 365-byte body 2023-05-19 14:53:01 [755] __tcps_ssl_connect: SSL connected. 2023-05-19 14:53:01 [870] tcps_connect: 154.52.4.172:443 -- ret 0, state 0x12(SSL-Connecting) -> 0x5(Established) 2023-05-19 14:53:01 [491] fds_https_connect: https_connect(154.52.4.172:443) is established. 2023-05-19 14:53:01 [300] fds_svr_default_on_established: Contract-controller has connected to ip=154.52.4.172:443 2023-05-19 14:53:01 [307] fds_svr_default_on_established: server-Contract-controller handles cmd-4 2023-05-19 14:53:01 [128] fds_pack_objects: number of objects: 1 2023-05-19 14:53:01 [98] fds_print_msg: FCPC: len=319 2023-05-19 14:53:01 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:01 [105] fds_print_msg: Command=UpdateMgr 2023-05-19 14:53:01 [105] fds_print_msg: Firmware=FGVMK6-FW-7.02-1396 2023-05-19 14:53:01 [105] fds_print_msg: SerialNumber=FGVM04TM22008837 2023-05-19 14:53:01 [105] fds_print_msg: TimeZone=8 2023-05-19 14:53:01 [105] fds_print_msg: TimeZoneInMin=480 2023-05-19 14:53:01 [105] fds_print_msg: DataItem=AccountID:acvaldez@fortinet.com 2023-05-19 14:53:01 [105] fds_print_msg: ManagementID:00000000-0000-0000-0000-000000000000 2023-05-19 14:53:01 [105] fds_print_msg: Address:10.47.17.64 2023-05-19 14:53:01 [105] fds_print_msg: Hostname:FGT_Cloud_Test 2023-05-19 14:53:01 [105] fds_print_msg: System:FGT 2023-05-19 14:53:01 [105] fds_print_msg: Platform:VM64-KVM 2023-05-19 14:53:01 [105] fds_print_msg: BuildNum:1396 2023-05-19 14:53:01 [105] fds_print_msg: Release:MR02-P4 2023-05-19 14:53:01 [98] fds_print_msg: http req: len=257 2023-05-19 14:53:01 [105] fds_print_msg: POST https://154.52.4.172:443/FCPService/Controller HTTP/1.1 2023-05-19 14:53:01 [105] fds_print_msg: User-Agent: Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1) 2023-05-19 14:53:01 [105] fds_print_msg: Host: 154.52.4.172:443 2023-05-19 14:53:01 [105] fds_print_msg: Cache-Control: no-cache 2023-05-19 14:53:01 [105] fds_print_msg: Connection: close 2023-05-19 14:53:01 [105] fds_print_msg: Content-Type: application/octet-stream 2023-05-19 14:53:01 [105] fds_print_msg: Content-Length: 511 2023-05-19 14:53:01 [495] fds_https_connect: http request to 154.52.4.172:443: header=257, ext=511. 2023-05-19 14:53:01 [235] fds_https_send: sent 365 bytes: pos=0, len=365 2023-05-19 14:53:01 [250] fds_https_send: sent the entire request to server: 154.52.4.171:443 2023-05-19 14:53:01 [235] fds_https_send: sent 257 bytes: pos=0, len=257 2023-05-19 14:53:01 [242] fds_https_send: 154.52.4.172:443: sent 257 byte header, now send 511-byte body 2023-05-19 14:53:01 [235] fds_https_send: sent 511 bytes: pos=0, len=511 2023-05-19 14:53:01 [250] fds_https_send: sent the entire request to server: 154.52.4.172:443 2023-05-19 14:53:01 [286] fds_https_recv: read 716 bytes: pos=716, buf_len=8192 2023-05-19 14:53:01 [308] fds_https_recv: received the header from server: 173.243.132.27:443, [HTTP/1.1 200 Vary: Origin Vary: Access-Control-Request-Method Vary: Access-Control-Request-Headers X-Content-Type-Options: nosniff X-XSS-Protection: 1; mode=block Cache-Control: no-cache, no-store, max-age=0, must-revalidate Pragma: no-cache Expires: 0 X-Frame-Options: DENY Content-Type: application/octet-stream Content-Length: 311 Date: Fri, 19 May 2023 06:53:01 GMT Connection: close] 2023-05-19 14:53:01 [371] fds_https_recv: Do memmove buf_len=311, pos=311 2023-05-19 14:53:01 [381] fds_https_recv: server: 173.243.132.27:443, buf_len=311, pos=311 2023-05-19 14:53:01 [425] fds_https_recv: received a packet from server-173.243.132.27:443: sz=311, objs=1 2023-05-19 14:53:01 [643] fds_https_stop_server: 173.243.132.27:443 2023-05-19 14:53:01 [205] __ssl_data_ctx_free: Done 2023-05-19 14:53:01 [1047] ssl_free: Done 2023-05-19 14:53:01 [197] __ssl_cert_ctx_free: Done 2023-05-19 14:53:01 [1057] ssl_ctx_free: Done 2023-05-19 14:53:01 [1038] ssl_disconnect: Shutdown 2023-05-19 14:53:01 [454] fds_https_recv: obj-0: type=FCPR, len=119 2023-05-19 14:53:01 [333] fds_svr_default_on_response: server-message-controller handles cmd-101 2023-05-19 14:53:01 [98] fds_print_msg: fcpr: len=115 2023-05-19 14:53:01 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:01 [105] fds_print_msg: Response=202 2023-05-19 14:53:01 [105] fds_print_msg: ResponseItem=HomeServer:208.91.113.184 2023-05-19 14:53:01 [105] fds_print_msg: Contract:19691231 2023-05-19 14:53:01 [105] fds_print_msg: NextRequest:86400 2023-05-19 14:53:01 [105] fds_print_msg: Quota:0 2023-05-19 14:53:01 [105] fds_print_msg: Used:0 2023-05-19 14:53:01 [426] fds_free_tsk: cmd=101; req.noreply=0 2023-05-19 14:53:02 [286] fds_https_recv: read 858 bytes: pos=858, buf_len=8192 2023-05-19 14:53:02 [308] fds_https_recv: received the header from server: 154.52.4.171:443, [HTTP/1.1 200 Set-Cookie: JSESSIONID=DA633870B741D75C732CA702A99F523C; Path=/; HttpOnly X-FRAME-OPTIONS: SAMEORIGIN Date: Fri, 19 May 2023 06:53:01 GMT Keep-Alive: timeout=60 Server: FortiCloud Content-Type: application/octet-stream Content-Length: 576 Connection: close] 2023-05-19 14:53:02 [371] fds_https_recv: Do memmove buf_len=576, pos=576 2023-05-19 14:53:02 [381] fds_https_recv: server: 154.52.4.171:443, buf_len=576, pos=576 2023-05-19 14:53:02 [425] fds_https_recv: received a packet from server-154.52.4.171:443: sz=576, objs=1 2023-05-19 14:53:02 [643] fds_https_stop_server: 154.52.4.171:443 2023-05-19 14:53:02 [205] __ssl_data_ctx_free: Done 2023-05-19 14:53:02 [1047] ssl_free: Done 2023-05-19 14:53:02 [197] __ssl_cert_ctx_free: Done 2023-05-19 14:53:02 [1057] ssl_ctx_free: Done 2023-05-19 14:53:02 [1038] ssl_disconnect: Shutdown 2023-05-19 14:53:02 [454] fds_https_recv: obj-0: type=FCPR, len=384 2023-05-19 14:53:02 [333] fds_svr_default_on_response: server-log-controller handles cmd-111 2023-05-19 14:53:02 [98] fds_print_msg: fcpr: len=380 2023-05-19 14:53:02 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:02 [105] fds_print_msg: Response=202 2023-05-19 14:53:02 [105] fds_print_msg: Firmware=FAZ-4K-FW-2.50-100 2023-05-19 14:53:02 [105] fds_print_msg: SerialNumber=FAMS000000000000 2023-05-19 14:53:02 [105] fds_print_msg: Persistent=false 2023-05-19 14:53:02 [105] fds_print_msg: ResponseItem=HomeServer:173.243.132.34:514 2023-05-19 14:53:02 [105] fds_print_msg: AlterServer:173.243.132.121:514 2023-05-19 14:53:02 [105] fds_print_msg: APTServer:173.243.132.34:514 2023-05-19 14:53:02 [105] fds_print_msg: APTAlterServer:173.243.132.121:514 2023-05-19 14:53:02 [105] fds_print_msg: AccountType:regular 2023-05-19 14:53:02 [105] fds_print_msg: Contract:20230915 2023-05-19 14:53:02 [105] fds_print_msg: ContractType:Basic 2023-05-19 14:53:02 [105] fds_print_msg: NextRequest:86400 2023-05-19 14:53:02 [105] fds_print_msg: Disk:500000000 2023-05-19 14:53:02 [105] fds_print_msg: Used:0.0 2023-05-19 14:53:02 [105] fds_print_msg: Volume:1000000 2023-05-19 14:53:02 [105] fds_print_msg: Archive:True 2023-05-19 14:53:02 [105] fds_print_msg: Domain:GLOBAL 2023-05-19 14:53:02 [753] log_update_res: Got rsp: Home=173.243.132.34:514 Alter=173.243.132.121:514 Contract=20230915 Disk=500000000 Used=0 Vol=1000000 Arch=1 next-up d=86400 Domain=GLOBAL AccountType=regular FAZCLOUD= 2023-05-19 14:53:02 [426] fds_free_tsk: cmd=111; req.noreply=0 2023-05-19 14:53:02 [3315] fds_handle_request: Received cmd 116 from pid-2135, len 0 2023-05-19 14:53:02 [470] fds_send_reply: Sending 8 bytes data. 2023-05-19 14:53:02 [3315] fds_handle_request: Received cmd 116 from pid-2135, len 0 2023-05-19 14:53:02 [470] fds_send_reply: Sending 8 bytes data. 2023-05-19 14:53:06 [286] fds_https_recv: read 769 bytes: pos=769, buf_len=8192 2023-05-19 14:53:06 [308] fds_https_recv: received the header from server: 154.52.4.172:443, [HTTP/1.1 200 Set-Cookie: JSESSIONID=9A754DEFC3B9FC9C6DB1FAA9029C021F; Path=/; HttpOnly X-FRAME-OPTIONS: SAMEORIGIN Date: Fri, 19 May 2023 06:53:05 GMT Keep-Alive: timeout=60 Server: FortiCloud Content-Type: application/octet-stream Content-Length: 487 Connection: close] 2023-05-19 14:53:06 [371] fds_https_recv: Do memmove buf_len=487, pos=487 2023-05-19 14:53:06 [381] fds_https_recv: server: 154.52.4.172:443, buf_len=487, pos=487 2023-05-19 14:53:06 [425] fds_https_recv: received a packet from server-154.52.4.172:443: sz=487, objs=1 2023-05-19 14:53:06 [643] fds_https_stop_server: 154.52.4.172:443 2023-05-19 14:53:06 [205] __ssl_data_ctx_free: Done 2023-05-19 14:53:06 [1047] ssl_free: Done 2023-05-19 14:53:06 [197] __ssl_cert_ctx_free: Done 2023-05-19 14:53:06 [1057] ssl_ctx_free: Done 2023-05-19 14:53:06 [1038] ssl_disconnect: Shutdown 2023-05-19 14:53:06 [454] fds_https_recv: obj-0: type=FCPR, len=295 2023-05-19 14:53:06 [333] fds_svr_default_on_response: server-Contract-controller handles cmd-4 2023-05-19 14:53:06 [98] fds_print_msg: fcpr: len=291 2023-05-19 14:53:06 [105] fds_print_msg: Protocol=2.0 2023-05-19 14:53:06 [105] fds_print_msg: Response=202 2023-05-19 14:53:06 [105] fds_print_msg: Firmware=FAZ-4K-FW-2.50-100 2023-05-19 14:53:06 [105] fds_print_msg: SerialNumber=FAMS000000000000 2023-05-19 14:53:06 [105] fds_print_msg: Persistent=false 2023-05-19 14:53:06 [105] fds_print_msg: ResponseItem=HomeServer:208.91.113.23:443 2023-05-19 14:53:06 [105] fds_print_msg: AlterServer:208.91.113.23:443 2023-05-19 14:53:06 [105] fds_print_msg: AccountType:regular 2023-05-19 14:53:06 [105] fds_print_msg: Contract:20230915 2023-05-19 14:53:06 [105] fds_print_msg: NextRequest:86400 2023-05-19 14:53:06 [105] fds_print_msg: UploadConfig:False 2023-05-19 14:53:06 [105] fds_print_msg: ManagementMode:Local 2023-05-19 14:53:06 [105] fds_print_msg: ManagementID:852002003 2023-05-19 14:53:06 [1994] ctrl_upd_res: Reset management servers and id 2023-05-19 14:53:06 [1378] fds_svr_add_server: Server 'manager' addr '208.91.113.23' is added. 2023-05-19 14:53:06 [1362] fds_svr_add_server: Server 'manager' addr '208.91.113.23' already in list. 2023-05-19 14:53:06 [643] fds_https_stop_server: 2023-05-19 14:53:06 [145] fds_svr_default_pickup_server: manager: 208.91.113.23:443 2023-05-19 14:53:06 [1361] fds_set_schedule: Set schedule off, type=0 2023-05-19 14:53:06 [1361] fds_set_schedule: Set schedule off, type=1 2023-05-19 14:53:06 [1361] fds_set_schedule: Set schedule off, type=2 2023-05-19 14:53:06 [426] fds_free_tsk: cmd=4; req.noreply=0 2023-05-19 14:53:07 [3315] fds_handle_request: Received cmd 116 from pid-2135, len 0 2023-05-19 14:53:07 [470] fds_send_reply: Sending 8 bytes data. 2023-05-19 14:53:07 [3315] fds_handle_request: Received cmd 116 from pid-2135, len 0 2023-05-19 14:53:07 [470] fds_send_reply: Sending 8 bytes data.
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