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After upgrading to the above versions, administrators assigned to a profile with 'Never Timeout' enabled will still experience session timeouts in the GUI after 5 minutes of inactivity.
In the admin webinterface (GUI) the setting can be found under System -> Admin Profiles -> Override Idle Timeout -> Never Timeout.
In the FortiGate CLI, the setting can be adjusted as follows:
config system accprofile
set admintimeout 0
Example CLI configuration:
config system accprofile
edit "prof_admin"
set secfabgrp read-write
set ftviewgrp read-write
set authgrp read-write
set sysgrp read-write
set netgrp read-write
set loggrp read-write
set fwgrp read-write
set vpngrp read-write
set utmgrp read-write
set wifi read-write
set admintimeout-override enable
set cli-get enable
set cli-show enable
set cli-exec enable
set cli-config enable
set admintimeout 0 <----- Admin session will never be logged out automatically due to inactivity.
next
end
config system admin
edit "admin1"
set accprofile "prof_admin"
set vdom "root"
set password ENC PB2NDr9Y****
next
end
System Events:
date=2025-07-18 time=11:34:39 eventtime=1752795279978058219 tz="+1200" logid="0100032003" type="event" subtype="system" level="information" vd="root" logdesc="Admin logout successful" sn="1752794747" user="admin1" ui="https(172.16.185.96)" method="https" srcip=172.16.185.96 dstip=10.21.4.9 action="logout" status="success" duration=532 state="Config-Changed" reason="timeout" msg="Administrator admin1 timed out on https(172.16.185.96)"
date=2025-07-18 time=11:26:26 eventtime=1752794785274591612 tz="+1200" logid="0100032001" type="event" subtype="system" level="information" vd="root" logdesc="Admin login successful" sn="1752794785" user="admin" ui="ssh(172.16.185.96)" method="ssh" srcip=172.16.185.96 dstip=10.21.4.9 action="login" status="success" reason="none" profile="super_admin" msg="Administrator admin logged in successfully from ssh(172.16.185.96)"
This issue has been resolved in the versions:
- v7.6.4 (now available to download).
- v8.0.0 (scheduled to be released in February 2026).
These timelines for firmware release are estimates and may be subject to change.
A fix for FortiOS 7.4.10 is currently planned and awaiting confirmation.
General debug information required by FortiGate TAC for investigation:
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