FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
jcastellanos
Staff
Staff
Article Id 264208
Description This article describes that in some scenarios, customers can report an incident where Fortview's website does not display information.
Scope FortiGate v7.0.x
Solution

FortiView websites does not display information and there is a web filter profile according to the guide: Viewing top websites and sources by category

 

websites.PNG


Verify that the FortiGate model has a disk available:

 

     FortiGate-60E # get system status 

Version: FortiGate-60E v7.0.9,build0444,221121 (GA.M)
Firmware Signature: certified
Virus-DB: 91.01175(2023-03-06 07:26)
Extended DB: 91.01175(2023-03-06 07:26)
AV AI/ML Model: 2.09976(2023-03-06 04:45)
IPS-DB: 6.00741(2015-12-01 02:30)
IPS-ETDB: 0.00000(2001-01-01 00:00)
APP-DB: 23.00505(2023-03-02 01:13)
INDUSTRIAL-DB: 6.00741(2015-12-01 02:30)
IPS Malicious URL Database: 4.00564(2022-12-18 14:29)
Serial-Number:
BIOS version: 05000012
System Part-Number: P18816-03
Log hard disk: Not available <-----
Hostname: FGT-Easychef
Private Encryption: Disable
Operation Mode: NAT
Current virtual domain: root
Max number of virtual domains: 10
Virtual domains status: 1 in NAT mode, 0 in TP mode
Virtual domain configuration: disable
FIPS-CC mode: disable
Current HA mode: standalone
Branch point: 0444
Release Version Information: GA
System time: Mon Mar 6 13:11:10 2023
Last reboot reason: warm reboot


get hardware status

Model name: FortiGate-60E
ASIC version: SOC3
ASIC SRAM: 64M
CPU: ARMv7
Number of CPUs: 4
RAM: 1866 MB
EMMC: 3662 MB(MLC) /dev/mmcblk0
Hard disk: not available
USB Flash: not available
Network Card chipset: FortiASIC NP6LITE Adapter (rev.)

 

It is a requirement that the FortiGate model has a disk to display results in Fortiview-WebSites.

 

Once the requirement has been checked and the disk is available, the following reference document can be used to view the website results in Fortiview.

 

Related article:

Technical Tip: Monitoring website bandwidth utilization