Technical Tip : FortiGate GUI showing license expired when in HA

[rahul_p1]

Description	This article explains why the primary FortiGate GUI may still display a license as expired, even after it has been successfully renewed.
Scope	FortiGate
Solution	In an HA cluster, if only the primary FortiGate is licensed, the GUI on the primary may still display the license as expired. When FortiGate fetches contract details, it should retrieve the license information for both the primary and secondary units. If this synchronization fails, the system may continue to show the license as expired, as illustrated in the image below. diagnose debug reset diagnose debug disable diagnose debug application update -1 diagnose debug enable Primary device contract: Contract=AVDB-1-06-20251002:0:1:1:0*AVEN-1-06-2 0251002:0:1:1:0*COMP-1-20-20251002:0:1:1:0*ENHN-1-20-20251002:0:1:1:0*FMWR-1-06-20251002:0:1:1:0*FRVS-1-06-20251002:0:1:1:0*FURL-1- 06-20251002:0:1:1:0*HDWR-1-05-20251002:0:1:1:0*NIDS-1-06-20251002:0:1:1:0*SBCL-1-06-20251002:0:1:1:0*SPAM-1-06-20251002:0:1:1:0*SPR update_status_obj[731]-SBCL contract expiry=Thu Oct 2 04:00:00 2025 level(6) alert(0) update_status_obj[731]-AVDB contract expiry=Thu Oct 2 04:00:00 2025 level(6) alert(0) update_status_obj[731]-ETDB contract expiry=Thu Oct 2 04:00:00 2025 Secondary device contract: Contract=AVDB-1-06-20250727:0:1:1:0*AVEN-1-06-2 0250727:0:1:1:0*COMP-1-20-20250727:0:1:1:0*ENHN-1-20-20250727:0:1:1:0*FMWR-1-06-20250727:0:1:1:0*FRVS-1-06-20250727:0:1:1:0*FURL-1- 06-20250727:0:1:1:0*HDWR-1-05-20250727:0:1:1:0*NIDS-1-06-20250727:0:1:1:0*SBCL-1-06-20250727:0:1:1:0*SPAM-1-06-20250727:0:1:1:0*SPR update_status_obj[731]-SBCL contract expiry=Sun Jul 27 04:00:00 2025 level(6) alert(0) update_status_obj[731]-AVDB contract expiry=Sun Jul 27 04:00:00 2025 level(6) alert(0) update_status_obj[731]-ETDB contract expiry=Sun Jul 27 04:00:00 2025 level(6) alert(0) Notes: -When the secondary device license is renewed, the FortiGate GUI will show as an active license in the GUI. Since February 2025, units must be registered under the same FortiCloud account. Related documentation: Troubleshooting Tip: License not updating when FortiGate on HA have Different Account Registration.