Created on
08-08-2024
02:32 PM
Edited on
05-12-2025
06:15 AM
By
Jean-Philippe_P
Description | This article describes how to resolve the FortiGate cloud error A01I08-17 for IAM users. |
Scope | FortiCloud. |
Solution |
The IAM user logs into the FortiGate cloud and gets error A01I08-17 'Unauthorized. You are not currently authorized to access this portal. Select a different portal or log out' as shown in the screenshot below:
This is a permission issue, where the IAM user lacks permission to access the FortiGate cloud portal. Note that the default built-in permission profile 'SysAdmin' only provides access to Asset Management and IAM.
Follow the steps below to ensure that the IAM user has permission for the FortiGate Cloud.
The IAM user will now be able to log in to the FortiGate Cloud portal.
The IAM user can also be used to log in to the FortiGate using single sign-on. To enable this feature, follow this guide:
If the IAM user is getting an error while logging in to FortiGate via single sign-on, follow this article: |
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