Technical Tip: FortiClient stopping at 98% after d...

FortiGate

FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.

Article Id 243454

Description

This article describes how to fix the issue: after disabling the DHCP relay for SSL VPN, FortiClient is getting stuck at 98%.

Scope

FortiGate.

Solution

If the FortiClient is stopping at 98% after disabling the DHCP relay for SSL VPN, make sure to do the below configuration changes:

Before:

# config vpn ssl web portal
edit <portalname>
set ip-mode dhcp
end

Config change should be the following:

# config vpn ssl web portal
edit <portalname>
set ip-mode range
end

Try again, it should work.

If not, contact TAC.

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Technical Tip: FortiClient stopping at 98% after disabling DHCP relay for SSL VPN