FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
jlopeztellez
Staff
Staff
Article Id 386251
Description

This article describes how to fix the stuck gateway mask in FortiGate Rugged Firewall.

Scope

FortiGate Rugged Firewall-50G-5G.

FortiGate Rugged Firewall-60F.
FortiGate Rugged Firewall-60F-3G4G.

FortiGate Rugged Firewall-70F.
FortiGate Rugged Firewall-70F-3G4G.

FortiGate Rugged Firewall-70G-5G-DUAL.

Solution

The FortiGate Rugged Firewall:

  • Have radio bands from a single 3G/4G LTE modem and GPS to a Single 5G modem and GPS.
  • The configuration on the interface modem overlaps with the configuration on the interface WAN via the GUI.

 

The FortiGate Rugged Firewall takes all the DHCP settings from the ISP (WAN Interface).

It is necessary to modify the modem configuration with the correct subnet mask provided by the ISP.

 

config sys 5g-modem
    config modem1
        set default-netmask custom
        set custom-ipv4-netmask 255.255.255.254

Comments
GILMENDO
Staff & Editor
Staff & Editor

Great job Jorge thank you for your contribution here!

lpedraza
Staff
Staff

@jlopeztellez Thank you so much for your valuable contribution! 

MaryBolano
Staff & Editor
Staff & Editor

well done @jlopeztellez !! keep it up