FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
iskandar_lie
Staff
Staff
Article Id 226238
Description This article describes how to fix CLI console from FortiGate GUI.
Scope

FortiGate v. 7.2.1.

 

Problem Description:

  1. GUI is accessible without a problem.
  2. SSH is accessible via the terminal.
  3. When CLI is opened from GUI.
Solution

This error message appears: 

'Connection lost. Press Enter to start a new session'.

 

iskandar_lie_0-1665431261827.png

 

Access CLI via SSH:

  1. Change 'admin-sport', in this case, 443 --> 4433:

 

iskandar_lie_1-1665431296696.png

 

Now, it is possible to close the GUI and try to re-login:

https:// < fortigate ip management>:4433

 

iskandar_lie_2-1665431326471.png

 

  1. To stay on the preferred port number, in this case, 443:

    • Revert back to the changes done before on step 1.
    • Change SSL-VPN port number ( 443 --> 4433 ).

     

    iskandar_lie_3-1665431386987.png

     

     

Clear the browsing history of the browser, and restart it. It should work fine. If not, try another browser or open a new incognito tab on the preferred browser.

 

If the above methods do not work, contact Fortinet TAC for further assistance.

 

Related documents:

Technical Tip: How to open the CLI window in GUI

Connecting to the CLI
Technical Tip: How to fix CLI error message 'Connection lost. Press Enter to start a new connection'...