| Description | This article explains why the FSSO connector is not fetching the user groups, even though the status is connected |
| Scope | FortiGate, FSSO Connector. |
| Solution |
FSSO is configured in Collector mode. When it is configured in Collector mode, the user may see '0' groups as below.
Once the connector is created, the admin needs to select 'Apply&Refresh' to fetch the users as below.
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