FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
sahmed_FTNT
Staff & Editor
Staff & Editor
Article Id 406748
Description This article describes the HA sync error captured during the HA sync issue.
Scope FortiGate.
Solution

During HA random disconnects, below error is observed:

 

<hasync:WARN> conn=0x10e812b0 send() failed: 14(Bad address). conn->dst=169.254.0.2

 

Verify the following settings:

 

  • The destination unit is receiving the HA traffic.
  • If there is a switch/Router in between, make sure Multicast traffic is allowed.
  • Verify that all remote devices in HA have valid HA interface IPs.
  • If HA devices are geographically located in distant locations, make sure all devices between them allow multicast traffic.
  • Unicast can be used as well if Multicast traffic is getting blocked or dropped between devices:

 

config system ha
    set hbdev port1 50
    set unicast-hb enable
    set unicast-hb-peerip 10.10.10.1
end

 

HA SYNC debug logs can be collected with the following commands:

 

diagnose debug enable

diagnose debug console timestamp enable

diagnose debug application hasync -1   

diagnose debug enable

diagnose debug disable <----- To stop the debug output.

 

Related article:

Unicast HA heartbeat