Description | This article describes the error code -23 case while deleting a custom ISDB. |
Scope | FortiGate. |
Solution |
When trying to remove an entry in an 'internet-service-custom' object, it fails with the following error:
config firewall internet-service-custom ion-kvm131 (entry) # delete
The error occurs because the entry being tried to be deleted, such as 'Test-External-Services', is still referenced by other configurations, like policies.
To resolve this, first identify all policies or configurations that reference this entry by reviewing the current configuration files or using search tools.
Next, remove or update these references to ensure no dependencies remain. Once all references are cleared, it is possible to delete the entry safely.
If manual identification proves difficult, downloading and searching the entire configuration file can help ensure all dependencies are addressed. After deletion, reapply any necessary configurations that do not depend on the removed entry, ensuring the setup remains consistent and error-free. |
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