Technical Tip: Error 'Fail to Update IPSA Driver Status!' After Scheduled Update to v7.4.6 on 40F, 60F, 80F, and 100F Devices

[mhemambika]

Description	The error message 'Fail to update IPSA driver status!' commonly appears after a scheduled update, particularly when updating to v7.4.6, on devices including the 40F, 60F, 80F, and 100F models.
Scope	FortiGate.
Solution	If the event log displays an entry with the description 'logdesc="IPSA driver update failed"' and the message 'msg="Fail to update IPSA driver status!"', the error corresponds to the mentioned issue. For FortiGate-40F, 60F, 80F, or 100F, check the output of 'show ips global'. If the cp-accel-mode is set to basic, the issue is associated with bug 854897, which has been resolved as 'won't fix'. If cp-accel-mode is set to advanced, and the output of the command 'diag test app ipsm 15' indicates 'self-test failed' (as shown below), the error is likely related to bug 1117043. diagnose test application ipsmonitor 15 Self Test: Failed <<<<==== [222] req 43078 submit 43078 succ 43078 fail 0 fatal 0 segn 0 p_sub 0 p_res0 ver_g=2 ver_l=0 [222] DB compiled 4 times, last 4 records:  0: succ rules 21539 pats 45248 Thu Jan 16 08:47:36 2025  1: succ rules 21539 pats 45248 Thu Jan 16 08:48:00 2025  0000002: succ rules 21564 pats 45314 Thu Jan 16 18:21:50 2025  3: succ rules 21564 pats 45460 Thu Jan 16 18:22:36 2025 [448] req 1460689 submit 11 succ 10 fail 1 fatal 1460678 segn 0 p_sub 0 p_res 0 ver_g=2 ver_l=2 Workaround: To resolve the issue, perform a cold power cycle on the FortiGate. Power off the device, wait for 30 seconds and power the device back on.