| Description | This article describes that in email filters, the FortiGuard spam filtering options like IP address check, URL check, etc. are not getting saved even when okay is pressed. |
| Scope | FortiGate, v7.2.4. |
| Solution |
- In this scenario, the user is using FortiOS version 7.2.3 and wants to add an Email Filter to the policy. When the user tries to enable the options, like 'URL check and IP address check' in FortiGuard spam filtering section and presses okay, It does not get saved.
- So in the GUI at the top, the option of Feature set is visible. It is necessary to change it to proxy-based and then, try enabling the option and saving it. Once back to the email filter, options are saved now.
In the FortiOS version 7.2.4, thos option is not visible in the GUI:
In this case, it is necessary to process it from CLI:
# config emailfilter profile edit default
- After changing it from the CLI, it will be possible to enable those option and save it.
If it is necessary for the license firewall policy, change the inspection mode to proxy to be able to see the security profile of the email filter just created.
# config firewall policy edit x set inspection-mode proxy end |
