Description
This article describes how to download firmware for FortiGate-VM.
Scope
FortiGate.
Solution
Go to https://support.fortinet.com and Support -> VM Images.
Select the product and select the platform.
Older Firmware versions, for example, v7.0.x or below are available under ' Firmware Images', go under Support -> Firmware Download and choose the required version:
If there is no access to 'Firmware Images' and the image needed is unavailable at 'VM Images' or 'Firmware Images', open a TAC ticket to request the required firmware image.
Note:
- File type .ovf is used for initial VM deployment. For firmware upgrades, use the .out file type.
- Before performing an upgrade in a virtual machine (VM) environment, it is advised to stop the VM instance and take a snapshot or clone it. If there are problems with the upgrade, revert back to the previous VM snapshot or clone.
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