FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
This article describes that the CLI command can be used to collect diagnostic information about WAD high memory issue. The output can be saved to a log file and reviewed when troubleshooting.
It is important to run this command when the issue is present.
Scope
FortiGate.
Solution
There are two steps to obtaining the report for the WAD daemon:
Connect SSH session using any SSH client: This is mandatory because if the console option from the GUI was used, it will not be able to save all output as the amount of information returning from this command is massive.
Run the command: on the command line run the following command and let the script run until complete. This will take a few seconds.
diagnose wad memory report
Note:
If the VDOM is enabled, run this command on the VDOM which has high WAD memory.
Once the log is collected, create a support ticket with Fortinet TAC for further checking.
