Technical Tip: Cause of VPN Tunnel 'N/A' Error

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Article Id 348968

Description

This article describes common causes of VPN tunnel error 'N/A'.

Scope

FortiGate.

Solution

Here is a screenshot of the error:

For Tunnel error 'N/A', the below settings need to be checked:

Verify remote IP is configured on both sites.
Make sure the user is not connecting on an IP that is not configured for an IPSEC connection.
No username is provided during the VPN connection.

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Technical Tip: Cause of VPN Tunnel 'N/A' Error

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