FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
jera
Staff
Staff
Article Id 426979
Description

This article discusses the current issue, in which the FortiGate Cloud Sandbox setting cannot be saved.

Scope FortiCloud v25.4.
Solution

Current issue:

When configuring Sandbox Settings in FortiGate Cloud (FortiGate Cloud -> Sandbox -> Sandbox Settings), the system confirms that notification details and other configurations are saved. However, upon revisiting the Sandbox Settings page, all previously configured settings are missing and not retained.

 

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The issue is caused by the page failing to call the GET API (either being cancelled or not firing the API at all). This is scheduled to be fixed in FortiCloud v26.1

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