Technical Tip: CLI behavior when using FortiGate Cloud to manage a FortiGate on v7.6.4

[johnathan]

Description	This article describes a workaround for the CLI behavior when using FortiGate Cloud to manage a FortiGate on v7.6.4.
Scope	FortiGate Cloud v7.6.4.
Solution	When accessing the CLI inside the Web GUI via FortiGate Cloud, the default VDOM is not the usual 'root' VDOM if the FortiGate is running on v7.6.4. To check the current VDOM, run 'get sys stat'. Here is the output when accessing the device through FortiGate Cloud: Under 'Current virtual domain', the VDOM is 'vsys_fgfm', which is usually an internal VDOM. The output for most commands will be unexpected until the correct VDOM is selected. Here is the output when accessing the device directly: Here, the default is 'root'. To select the right VDOM if FortiGate Cloud must be used, run 'exec enter root'. This will manually move the CLI session to the correct VDOM.