| Description |
This article describes that after upgrading to 7.2.1 firmware on FortiManager, the following error messages can be seen :
system" level="alert" vd="root" logdesc="Admin login failed" sn="0" user="admin" ui="fgfm(x.x.x.x)" action="login" status="failed" msg="Administrator admin login failed from fgfm(x.x.x.x) because of invalid password" (Where x.x.x.x is the IP address in question), and how to fix it. |
| Scope |
FortiManager 6.X and 7.X, FortiGate 6.X and 7.X. |
| Solution |
The device is shown as down in the FortiManager. To resolve an invalid password issue when the Fortimanger authorizes the communication:
According to the error message, FortiGate's credentials were wrong on the FortiManager.
Firmware version is 7.2.1.
- The 'Edit' button was greyed out and it is not possible to change credentials in GUI:
- The FGFM connection was reinitiated on the FortiGate side by disabling (then select 'OK') and then enabling and saving FortiManager Fabric Connector (Screenshot 3) in Security Fabric -> Fabric Connectors -> FortiManager:
- The tunnel became in 'Up' state after, but the Authorization window on the FortiGate was unable to open the FortiMAnager authorization panel (destination unreachable).
- The FGFM credentials was changed manually from CLI in FortiManager by the following commands:
# execute device replace user <device_name> <username> # execute device replace pw <device_name> <password>
- After re-authorizing the FortiGate, there are no more error messages related to passwords.
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