FortiGate
FortiGate Next Generation Firewall utilizes purpose-built security processors and threat intelligence security services from FortiGuard labs to deliver top-rated protection and high performance, including encrypted traffic.
ajoy
Staff
Staff
Article Id 230888
Description

This article describes that FortiManager Cloud is grayed out when the FortiManager Cloud service is configured.

Scope FortiManager 6.2.x to version 7.2.x.
Solution

When FortiManager Cloud service is configured, it is possible to see the below:

 

ajoy_1-1669402650874.png

 

It is necessary to see the following:

 

ajoy_2-1669402703186.png

 

- FortiManager Cloud is seen as grayed out in settings on FortiGate after applying for the license.

- Further to the license, FortiGate needs to be also entitled to FortiManager to have FortiManager Cloud product entitlement.

-Need to further check with the Custom representative to verify the entitlement included with the license.

-It will be possible to see the gear back once there is the entitlement fixed for the FortiGate.