FortiGate-VM on AWS Discussions & Onboarding Information
just4bs
New Contributor

version 7.4.4 when using trusted hosts, user can not log in

As the title says, when I place my IP on trusted hosts, I am not able to log in to the UI.  I know that 7.4.2 this was working.  Not sure what changed with the two latest versions.  I have double checked the IP address and there are multiple users that are having the same issue.  Is this a bug or something I need to configure differently?

 

Thanks

1 REPLY 1
AidaWald1
Staff
Staff

Hi! 
Not having much information, maybe the following are considerations:

Your source IP being in a trusted host, are you going through NAT, checked your security groups, and VPC routing?   Typically if its affecting multiple users its one of these things.  Have you tested by deploying a bastion in the same subnet?

 

thanks,

 

Aidan

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