FortiGate Cloud
FortiGate Cloud provides cloud-based management for FortiGate devices.
maulishshah
Staff
Staff
Article Id 388489
Description

This article describes how to access previous revisions for the device if it is undeployed from FortiGate Cloud.

Scope

FortiGate Cloud premium.

Solution

FortiGate Cloud premium offers to store automatic backup on the FortiGate Cloud portal.  If the device has been RMAed recently or undeployed, the FortiGate cloud portal will not show the revisions previously stored.

 

To access the previously stored revisions require to follow the following steps. 

  1. Log in to the FortiGate Cloud portal.
  2. Go under Assists -> Asset list -> Options and enable the RMA'd and Deprovisioned.

 

2025-04-19 15 40 39 (1).png

 

  1. After enabling the above option, the previously registered device will be added to the Asset list
  2. Select Configuration -> Revision and search the device by name or its device ID.

 

2025-04-19 15 40 40 (1).png

 

  1. Select the device, and it will show all available revisions. 

 

Related documents:
Technical Tip: Obtaining logs of undeployed FortiGate from FortiGate Cloud

Technical Tip: How to export bulk logs from RMA & Undeployed Devices in FortiGate Cloud

Technical Tip: Using the 'Revision' option to revert to a previous configuration

Viewing decommissioned units