Technical Note: FortiCloud shows N/A in place of application name

[dkoprusak]

Description

This article addresses the issue where FortiCloud displays N/A in place of the correct Application Name.

Solution

This issue is seen because the FortiGate Application Sensor is not able to log the signatures properly.  To resolve this issue use the extended database for IPS and enable more logging features for Application sensor:

config ips global
set database extended
end
config application list
edit <application control profile>
set other-application-log enable
set unknown-application-log enable
end