Troubleshooting Tip: SAML Setting editing is not available (On-Prem)

[dmeeker]

Description	This article describes how to fix the "SAML Setting editing is not available [Missing server DNS Name]. please contact support" for on-prem installations.
Scope	FortiEDR 5.x
Solution	You will need to add a line to the "application-customer.properties". Please ssh into your manager console as root Enter "sudo -s" Enter "cd /opt/FortiEDR/webapp" to change the directory Enter "vi application-customer.properties" to edit the file Type "i" to enter insert mode Navigate to the bottom of the file and create a new line Add "smtp.template.server.login = https://domainNameHere" Press the "esc" key then type ":wq" to save and quit still in the terminal enter "fortiedr manager restart" to restart the manager service After a minute or two, please log back into the gui and see if this resolved your issue.