| Description | This article describes the correct way to create FortiEDR Manager administrative users. |
| Scope | FortiEDR Manager v7.0+. |
| Solution |
Since FortiEDR Manager version 7.0, dots(.) are not allowed in the username. When attempting to create it using dots, the following error message appears:
To fix this issue, instead of using dot(.), use underscores (_), like in the example below:
By following this approach, the username can be created without any further issues. |
The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.
Copyright 2026 Fortinet, Inc. All Rights Reserved.