FortiEDR
FortiEDR automates the protection against advanced threats, pre and post-execution, with real time orchestrated incident response functionality.
david_pereira
Staff & Editor
Staff & Editor
Article Id 426263
Description This article describes the correct way to create FortiEDR Manager administrative users.
Scope FortiEDR Manager v7.0+.
Solution

Since FortiEDR Manager version 7.0, dots(.) are not allowed in the username. When attempting to create it using dots, the following error message appears:

 

Img01.jpg

 

To fix this issue, instead of using dot(.), use underscores (_), like in the example below:

 

Img02.jpg

 

By following this approach, the username can be created without any further issues.