Troubleshooting Tip: Error 'License upload failed:...

FortiData

FortiData, Fortinet's advanced data security solution, tackles challenges like data sprawl, classification, and protection. Available as a VM, it leverages AI/ML models, including BERT, to discover, classify, and label sensitive data across on-premises systems, cloud services, and SharePoint. Integrated within the Fortinet Security Fabric, it enhances compliance, prevents data leaks, and offers granular rule configuration. With powerful dashboard insights and planned features like OCR and cloud-native deployment, FortiData delivers seamless, cost-effective data security for industries like healthcare and finance.

Article Id 402470

Description

This article provides a solution for the error 'License upload failed: Get active code fail' when uploading the FortiData license file.

Scope

FortiData v7.6.0

Solution

User gets error 'License upload failed: Get active code fail' when uploading the FortiData license file. This error is due to a license format compatibility issue.

Solution:

Upgrade the FortiData to v7.6.1.

Related document:
FortiData Release Notes 7.6.1

240

Contributors

Broad. Integrated. Automated.

The Fortinet Security Fabric brings together the concepts of convergence and consolidation to provide comprehensive cybersecurity protection for all users, devices, and applications and across all network edges.

Troubleshooting Tip: Error 'License upload failed: Get active code fail' when upload the FortiData license file

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