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Configure the MPSK + FortiLAN Cloud according to the documentation.
Troubleshooting tip from FortiAP:
Log in to the CLI of FortiAP and check whether MPSK settings are being pushed to FortiAP.
h_diag mpsk-info
SSID config (004/004): SSID(MPSK-FLAN) VAP(wlan00) refcnt(1)
Password name (001/003): , test7368
mac-binding: 00:00:00:00:00:00
sta cnt(0) type (0) max sta cnt(65536)
vlan_type(0) vlan_id(0) schedule_cnt(1)
schedules :SMTWTFS 00:00->00:00,
PMK: 40c0adbb6ae8d112f1fe32715ff81b57c6647e571abf7752ce0e7b5b18a7cae0
Password name (002/003): , etest123
mac-binding: 00:00:00:00:00:00
sta cnt(0) type (0) max sta cnt(65536)
vlan_type(0) vlan_id(0) schedule_cnt(1)
schedules :SMTWTFS 00:00->00:00,
PMK: 310f4c77edc8951a60f6bc436a35af16ca79d27c634e427245da38c6258634de
Password name (003/003): , test234
mac-binding: 00:00:00:00:00:00
sta cnt(0) type (0) max sta cnt(65536)
vlan_type(0) vlan_id(0) schedule_cnt(1)
schedules :SMTWTFS 00:00->00:00,
PMK: a0d44c9cfb14da6cb1043d73100fd71c91a83b1e78248a1d3348da1d331b02a2
acconf | grep "key_params"
key_params[0][1]_1_1=1-0-00:00:00:00:00:00-0-7951c1e68081e14333ce789a66
key_params[0][1]_1_1_1=e7449ab029379c0d91b6158bb7e8eef05b3f98
key_params[0][2]_1_1=1-0-00:00:00:00:00:00-0-f339871004db9c3429aeace588
key_params[0][2]_1_1_1=a0118e7b1e9773f1edc4d9f188f237cff56ad1
key_params[0][3]_1_1=1-0-00:00:00:00:00:00-0-6d9e51c49d8a15ee641a154fd0
key_params[0][3]_1_1_1=49263f1729ce150ad16214b02cf11892b2b673
If the above commands give no outputs, reboot the AP once and check if the settings are pushed to FortiAP afterwards. If not, contact TAC for further assistance.
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