Technical Tip: How to disable email notifications for an unused FortiEdge Cloud account

[harshithbn]

Description	This article describes ow to disable email notifications for an unused FortiEdge Cloud account.
Scope	FortiEdge Cloud, email notification, unused account.
Solution	User A has created a new FortiEdge Cloud account (abc@fortinet.eu) and is no longer using the old one (xyz@test.eu). However, User A continues to receive email notifications from the old account (xyz@test.eu). To stop receiving emails from the old account (xyz@test.eu), access the old FortiEdge Cloud Portal and take the following steps: Go to Reports -> Summary Report -> Schedule, remove all email addresses, uncheck the radio buttons in the schedule, and select Apply. Once the emails in the schedule are unchecked, the end user will stop receiving notifications and alerts.  If the issue continues, take a screenshot and submit a new ticket by providing old and new account information using the link:  Technical Tip: How to create a ticket for Fortinet TAC