Troubleshooting Tip: Websites are blocked on Chromebook even web filter is set to allow

[jie]

Description	This article describes how to resolve the issue of websites being blocked by FortiClient, but the web filter category is set to allow.
Scope	FortiClient
Solution	When using FortiClient for Chromebooks, it is possible to experience the following error when the web filter category is not set to block: If a client searches for something and the results include a banned page, the results are not displayed, and the client only receives a denied or blocked page. Crosh is just closed and no indication. To fix this issue, disable 'Preload pages' in Chrome -> Settings -> Performance -> Preload Pages and toggle it off: Turn off the network prediction feature within the browser's settings from Google admin under Devices -> Chrome -> Settings -> Users & Browsers -> Network Prediction and set it to 'Do not predict network actions'.