Description |
This article describes how to troubleshoot the error 'Error: Failed to connect to server. Please check server IP and host connection' when trying to import the Web filter profile from FortiGate into EMS:
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Scope | FortiClient EMS v7.2.x. |
Solution |
For this sample case, it failed due to FortiGate using a custom port. Attempt to re-import after re-configured as suggested above and it should succeed without prompt error and request to select the Webfilter profile that would like to import into EMS.
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